Our Policies

407-636-6246

Cancellation Policy

ATTENTION: Most of our services require preparation time to properly prepare the room for your treatment. Preparations may include the use of products. Due to the timing, cost of preparations, and to hold the room in anticipation of your visit, we kindly ask for the following considerations when booking and canceling an appointment.

We kindly ask you to provide us with at least a 24-hour notice for all appointment cancellations.

No call No shows 50% or same day cancellations 50%  of the service will be charged.

Appointments

All appointments require a non-refundable deposit to secure appointment time. Without a deposit, your requested appointment time will appear as available to other clients to book, potentially causing a loss of your requested time. You must confirm before the day of your appointment

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Customer Reviews

  • "Had an amazing facial with Roselene. She explained every step and did an excellent job. Customer service was above and beyond during my service. I have already booked my next facial!"
    Lynn V
  • "Awesome!! My skin is so much better since I started going there. The place is clean and very welcoming. I have acne prone skin and my acne has subsided a lot since I started to go there."
    Joanie Benitez
  • "Had my first chemical peel and dermaplaning experience here. Rosie was so informative and made the process so fun. I can’t wait to go back for my next treatment. Even better that they can work with darker skin!"
    Izzie Ramsay
  • "I absolutely love this spa. I have noticed a remarkable difference in my skin since I’ve been going now for 2 months. My facial was customized for my skin needs and it has never looked better. Friends thought I got Botox because the fine lines in my forehead are actually disappearing. You will not be disappointed the customer service is impeccable and ambience is soothing and relaxing. I am a customer for life!!!"
    Kayla Graham
  • "I had such an amazing experience! The young lady named Natasha who did my facial was very communicable and more than willing to answer my many questions. I was nervous walking into this establishment but seeing friendly faces and being met with a very professional staff eased me. My facial was so relaxing and was much needed. I am excited for my future appointments! I Highly recommend!"
    Mirline Mimi Cherisme
    • "Had an amazing facial with Roselene. She explained every step and did an excellent job. Customer service was above and beyond during my service. I have already booked my next facial!"
      Lynn V
    • "Awesome!! My skin is so much better since I started going there. The place is clean and very welcoming. I have acne prone skin and my acne has subsided a lot since I started to go there."
      Joanie Benitez
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